The modern Pbx Phone System

Nowadays every entity is looking towards transitioning to modern and more advanced phone systems. It has been realized by small starts up to Fortune 500 companies that profound improvement could be brought about in customer service, productivity and everyday operations if they transition to a superior phone system. Directly impacting the administration of the business such a transition would also aid in the scaling up of the organization.  An existing Pbx Phone System could be linked with a VoIP phone system, as well.

PBX stands for Private Branch Exchange, which is a private telephone network setup within a company or organization. A PBX phone system may be used to communicate both within the company and with other organization and the outside world. It may use different communication channels like VoIP, ISDN or analog. More phone lines are possible than that is possible with physical phone lines (PTSN) and the calls are free of charge when used among the users of the system. Voicemail, call recording, IVRs are a few of the features which are made available to the users. They can be made available as hosted or virtual solutions as well as by in-house installation, which is more expensive, elaborate and definitely entails a significant upfront cost. 

Thus, with the advent of VoIP, gone are the days of analog telephony, a majority of the organization in the world irrespective of the size have embraced IP-PBXs. The communication landscape has changed since the PBX. Phones could be connected to the PBX over an office's Local Area Network (LAN), instead of physically connecting to the PBX with copper wiring as well. Even though the PBX may seem byzantine when compared to VoIP phone system, in the event of a natural calamity, power outage or internet failure, this PBX system will be the only mode of communication available. Till that time