IP phone system such as VoIP small business phone systems are enabling SMBs scale new heights

Packet switched voice over internet protocol is used by an IP phone system. It is also known as internet telephony. It is used to make and receive calls over the internet. This is contrary to the traditional telephone systems which functions on the principles of circuit switched telephony. Circuit switched telephony is used by the traditional Public Switched Telephone Network (PSTN). IP phone systems have other monikers as well. They are also celled VoIP small business phone systems.

With VoIP small business phone systems organizations of any size can ensure seamless enhanced communications solution. The key aspect of VoIP systems for small business is that it allows a business to save investments on upfront cost. The cost incurred on maintaining separate telephone lines could be saved as well. The cost savings also happens because the private branch exchange is not required to be on the premises. This aspect is managed by the IP phone system service provider in one their dedicated data centers.

Like advantages, holding communication over the internet comes with a lot of disadvantages as well. Concerns regarding security tops the list of disadvantages which is of utmost importance to the service providers of the VoIP phone systems as well as important to the clients. This part is managed by the service providers of VoIP small business phone systems who has certified and skilled engineers keeping a check on malicious attacks.